TRUST & OPERATIONS

Data Retention

Retention follows the purpose of each data class; short-lived delivery data is not treated like long-term accounting evidence.

Last updated: 2026-08-21We expect to reply to ordinary product, billing, and privacy requests within two business days. This inbox is not staffed 24/7; confirmed major incidents are prioritized and affected accounts receive continuing updates.

Automated boundaries

  • Conversion delivery and related audit records are pruned at 30 days; Target test events at 7 days.
  • Daily R2/D1 backups target deletion after 45 days; monthly backups after 410 days, with object-lock periods before deletion.
  • The public Contact Form does not write to product D1; messages remain in the support inbox as needed for handling.

Continuing records

Account configuration, daily aggregate usage, and product events remain while the service is provided. Payment orders, settlements, credit ledger, admin audit, and security records continue as needed for reconciliation, disputes, fraud prevention, and integrity.

Deletion requests

The account owner may request deletion from the registered email. We delete data no longer needed and eligible for deletion, and explain any accounting, security, backup-lock, or applicable obligation that temporarily prevents deletion.

Contact

We expect to reply to ordinary product, billing, and privacy requests within two business days. This inbox is not staffed 24/7; confirmed major incidents are prioritized and affected accounts receive continuing updates.

Do not email passwords, API secrets, full click IDs, wallet private keys, or unnecessary personal data.